If you have forgotten your password or cannot login please reset your password. To find the Account login page, from our main menu, select Account, then select Login, then select Forgot Password.

Head to the main menu and click on Account, then go to Manage Subscribe & Save. Once you're logged in, you'll be able to check out your subscriptions and billing info. Plus, you can make changes or cancel your subscriptions from here.

Click on the mint green launcher on the bottom left of our website. Select Join Now and follow the prompts. Once you are logged in, use your points to create $5, $10, $15, and $20 coupon codes to use on qualifying orders.

Gritty Beauty Rewards codes can't be combined with Subscribe & Save or sales codes.

If you're having trouble using a Gritty Rewards code on a valid order, and it's not working, it might be because you are using a used code that is still marked as active in your account. Just shoot us an email at hi@grittybeauty.com, and we'll get this sorted out for you.

Gritty Beauty Rewards can't be used with Subscribe & Save items. It's best to use your rewards codes on other products.

We cannot guarantee delivery dates/times. If you need your order to arrive by a specific day, please contact us at hi@grittybeauty.com before placing your order.

If you are going on vacation, we can arrange shipment to your destination address.

Please note that we normally ship orders 1-2 days of being placed during business hours, but during sales, orders may be delayed up to a week or more due to a high volume of orders.

If you wish to cancel or add additional items to an order, please contact us at hi@grittybeauty.

Kindly note that canceled orders will be refunded to the original form of payment and subject to a 10% cancellation fee.

Once orders have been shipped, they cannot be canceled.

During sales, orders cannot be canceled, but unwanted orders are subject to our Refund Policy.

For packages that are covered by GB Package Protection, and your package is lost in transit or items have arrive damaged or are missing, please email hi@grittybeauty.com to start the claim process. More details here.

Although exceptionally rare, we cannot be held responsible for packages that go missing after confirmed delivery.

If your package has gone missing after confirmed delivery, you must contact the mail service provider within 24 hours so that they can locate your package. If USPS delivered your package, fill out USPS Missing Mail Search Request.

Oftentimes "missing" packages were received by a family member, roommate, or neighbor. Additionally, "missing" packages may get delivered to a back gate or driveway or to a conspicuous area around your home.

If you packaged was stolen, contact your police department to submit a police report. Customers who have issues with "porch pirates" must have future orders delivered to a secure address or P.O. Box.

If product arrives damaged in the mail, please email a picture of the damaged package and product to hi@grittybeauty.com within 24 hours of receiving it.

If product is missing from your order, please email hi@grittybeauty.com within 24 hours of receiving your package.

If you have received an incorrect item (an item different than indicated in your order confirmation email), please email a picture of the incorrect item and your order number to hi@grittybeauty.com within 24 hours of receipt. A shipping label will be provided so you can return the incorrect product back to us, and the correct one will be sent to you. The product must be unused.

All unused, unopened products may be returned within 30 days of the ship date, with no exceptions.

Refunds will be to the original form of payment minus a 10% restocking fee and return shipping fees.

Start your return by submitting a Return Request.

Please do not ship your return until your return request has been approved. Any returns mailed without prior approval will not be refunded.

Once items are inspected, a refund will be processed within 7 business days. If items are returned in unsellable condition, a refund will not be given. No returns are accepted on Clareblend MINI, Illuminate LED, and limited edition items.

We recommend having a Complimentary Skin Assessment done with Marissa prior to purchasing products to ensure you are using products targeted to your specific skin needs for best results. You can request an assessment in the Gritty Beauty Skin Group!

Alternatively, Marissa's Skin Restoring Routine is designed for all skin types as a skin reset for beautiful and flawless skin.

On occasion, you may find that product will not dispense from our airless containers.

If this issue occurs, please follow these steps to start dispensing product:

Step 1: With cap on, turn bottle upside down and gently tap on your counter 10x
Step 2: Pump 10x
Step 3: Repeat this process up to 5x until product dispenses.

Talk to your doctor to get peace of mind about the skin care products you're using.

We do not offer any products with Catagory C ingredients like Benzoyl Peroxide, Salicylic Acid, Hydroquinoine, as well as Retinol.

All of our products are considered safe for pregnancy and breastfeedling except for Vitamin A Pro as it contains Retinyl Propionate, which is considered catagory C.

No, none of our brands conduct animal testing.